Shipping policy

Shipping

Denmark
We offer delivery to GLS parcel shop and to home throughout Denmark. Current price for shipping your order is shown at checkout. You get free shipping to GLS parcel shop for orders over DKK 500. Estimated delivery time is 1-2 work days.

EU
Orders within the EU are delivered with either GLS, TNT or DHL. The shipping price differs for the individual countries in the EU. Your shipping cost will be calculated and displayed when you fill in the address your order should be sent to. We offer free shipping to the entire EU for orders over €70.

Norway
We ship to Norway using DDP (Delivery Duty Paid), where all relevant import taxes and duties are included in the final purchase price. The final total displayed to you through our checkout is all you have to pay - you won't get any unexpected surprises by customs, duties, VAT or taxes.

Rest of the World
We ship to the rest of the World using DAP (Delivered at place) or DDU (Delivery duty unpaid). Meaning that we're only responsible for shipping the product, and that you are responsible for paying any import cost or customs fees to the shipping carrier such as duties, import taxes, or other fees upon delivery.

Payment

You can pay with Visa, MasterCard, American Express and MobilePay. We only deduct the amount from your account when we ship the item from our warehouse. When you make a purchase in the online store with a payment card, you confirm that the payment card you use is yours, or you have been given permission by the payment card owner to use it. Persons under the age of 18 may not make a purchase in the online store without obtaining approval from a parent or guardian.

Purchase agreement and delivery

The item you put in the basket is not reserved and can thus be bought by other merchants at the same time. Once you have completed your purchase, you will receive a receipt per. e-mail. The purchase agreement is only valid when we have processed your order and you have received an order confirmation from us per. e-mail. After this, the expected delivery is 2-5 working days. We may reject a purchase if the item is sold out or if we assess that it does not live up to our normal standard and quality.